Messy Success Episode 4: Impact vs. Intention with Leadership Coach Jen Baggett | Elizabeth Henson Photos

Messy Success Episode 4: Impact vs. Intention with Leadership Coach Jen Baggett

Questions Answered in this Episode

    • What makes a leader?
    • How does our impact matter more than our intentions?
    • How can we be more intentional on social media and in our everyday interactions?

Show Notes

Impact vs. Intention with Leadership Coach Jen Baggett

In Episode 3, I introduced the topic of Impact vs. Intention. We all have good intentions, right? Most people don’t wake up in the morning intending to hurt others. For the most part, we all wake up and want to do good. But there’s a disconnect between our intentions and the actual impact. This aligns with my beliefs on the differences between an influencer and a leader. Influencers just have a large reach. It doesn’t matter what they’re doing, what they’re saying, or what they’re influencing. A leader may not have a large reach, but they are making a large and positive impact on just a few people. We often measure our success based on how many people are following us on social media. But that isn’t everything!

In this episode, I talk to Jen Baggett and I’m really excited to introduce you to her. Jen is a leadership coach who introduced me to this idea of Impact vs Intention and I can’t wait to take a deep dive into the topics of intentions, impacts, and leadership with Jen today!

On What Makes a Leader

“Leadership is not about a title. It’s more about how you impact those around you. So if you are someone who is out in the world and you’re putting content, art, anything out there in the world, then you are essentially a leader. If you are inspiring people to do something or you are inspiring people to take action, you’re a leader!”

On Being More Intentional About Our Impact

“The first thing that I tell people is: be really mindful of the impact that you want to have. […] The second thing is to pay attention to the feedback you’re getting. In the corporate world, people get feedback from their employees and their bosses. When you’re on social media, you generally get feedback from your followers. Listen to your followers! That’s where the biggest issue happens: we get feedback, but we think it doesn’t match our intentions, so we don’t think it’s right. Take your emotions out of it.”

On Surrounding Yourself with Successful Leaders

“Surround yourself with the best of the best. When you surround yourself with the best of the best, it allows you to learn from those people and raise your game. If you’re only surrounding yourself with people who make you feel better about yourself because you’re “better” than them, how are you going to get better? How are you going to grow? How are you going to step your game up? Use it as a proof point instead of as a comparison point.”

“You Have Something to Say!”

“It doesn’t matter how small your business is or how new you are, you have something to say. You have something to say and there’s someone out there that needs to hear what you’re saying. So be open, be vulnerable, be willing to share and connect with people on a deeper level. Don’t be so concerned with things looking perfect, being just the right picture, just the right content. Just put yourself out there! People connect with that more than anything else. Just really determine what you want to be known for and put that out there with your whole heart and listen to that feedback.


  • You are a leader.
  • Take the needs and wants of your audience into consideration. It’s not just about your intentions, it’s about the impact you’re having.
  • You have something to say!

Important Links & Resources

I first met Jen through Reina Pomeroy’s Social Glue Program

Intention vs impact

Jen’s Bio:

Jen Baggett is an experienced leadership coach and facilitator who works with emerging women leaders to uncover their authentic leadership style, build their confidence and expand their leadership capacity so that they can make a bigger impact both professionally and personally.  After spending nearly a decade working in talent and leadership development, Jen knows what it takes to be a truly effective and impactful leader. She believes that leadership is not about a title or position, but rather how you show up, as your whole self, every day at work, at home, and in your community.

Jen holds a Bachelor of Arts degree in Communication from the University of California at Santa Barbara and is a Certified Professional Co-Active Coach holding an Associate Certified Coach (ACC) credential from the International Coach Federation.  She is also certified to administer and debrief The Leadership Circle 360 assessment and Hogan assessments.

Find Jen:


Amanda Peterson